Delivery (Shipping & Handling)

UK:   Holy Cow Home takes great care to ensure that your order reaches you promptly and in excellent condition.

UK Mainland – Orders placed are dispatched on the next working day, subject to stock availability and any security checks. Standard delivery hours are Monday – Friday between 9am and 7pm

Outside UK Mainland & Rest of the World – Please DO NOT place orders through our website. We cannot ship to the USA or Rest of the World due to extreme shipping costs and in some cases anti-dumping legislation. If you do place an order it will be cancelled and your money refunded. We are sorry for any inconvenience this may cause.

 

Delivery Zones: 1 only

UK Mainland [Zone 1] – England, Wales Scotland excluding Highlands & Islands. This zone is made up of all post codes not mentioned in Zones 2 & 3

Please note that currently we will only be deliver to UK mainland ie zone 1

UK Highlands & Offshore Islands [Zone 2] – Scotland Highlands & Offshore Islands, Isle of Man and Isle of White. Postcodes: FK 17-21, IM, IV, HS, KA27-28, KW, PA20-99, PH17-99, TR21 – 25, ZE and Isle of Wight

UK Northern Ireland / EIRE [Zone 3] – Northern Ireland Postcodes: BT

 

Delivery Information:

Important Shipping Information

Your order will be despatched using Inter-parcel. Inter-parcel work tirelessly with many of the worlds leading courier company’s to ensure that you are getting the best delivery service available and that your goods are shipped quickly and accurately to the required destination.

Tracking

Once your order has been despatched from our warehouse and loaded onto the Inter-parcel system you will be emailed with your unique 14 digit tracking number and details of your allocated.

You can use this tracking number to track your parcel on their website.

Goods are normally despatched within 24 business hours. You should receive your order 2 – 3 business days from ordering. If you are not in when your parcels are delivered, you will be left a card, with instructions on getting your order re-delivered.

Delivery is normally via DPD (courtesy of Interparcel) or occasionally Royal Mail and orders are normally received by you 2 – 3 business days from ordering. Should your order not arrive within 5 working days of ordering, please contact Holy Cow!! Home Ltd by email or telephone to highlight the issue.

Email: office@holycowhome.co.uk

Telephone: +44 (0)1296 485158

How to get a Better Delivery Experience

Our deliveries will require a signature upon delivery, however we can leave your order safe if you tell us to do so. If you are not sure that you will be at the delivery address to accept and sign for your delivery please add a short message (no more than 140 characters) instructing us to do so in the customer comments section of your order.

Examples:

• ‘Can be left with a neighbour’
• ‘Leave in Purple Box by front door’
• ‘Can be left in treehouse in rear garden’

 

Delivery charges are non-refundable. There is no minimum order quantity.